Airbnb & short-stay hosts
24/7 auto-replies for Airbnb hosts, homestays and villas
Guests message at all hours with the same questions. FLOWTIVA replies 24/7 on your website and WhatsApp with your house rules, Wi-Fi, parking and check-in steps, collects availability enquiries for direct bookings, and asks guests for a review after checkout. (Messages inside the Airbnb app itself are not connected — Airbnb only opens that to approved partners.)
Questions it can answer
Once you approve the answers in your knowledge base:
- “Is the villa free on 20–22 Dec for 6 people?”
- “How do I check in?”
- “Are pets allowed?”
- “Is there parking?”
Workflows
- →Instant answers to guest FAQs, day and night
- →Check-in instructions sent on the arrival day (when WhatsApp is connected)
- →Availability enquiries saved with dates and guests
- →Review requests after checkout
WhatsApp AI assistant
Your customers get answers — and bookings — on WhatsApp, 24/7
The same assistant can reply on your WhatsApp Business number: it answers from your approved info, books free slots and hands over to your team when needed.
WhatsApp connection is set up on request (official API) — the next phase. Today it runs on your website chat.
Casa Azul Villa
AI assistant · replies 24/7